Where Support meets Safety

Servicing, Sales and Support

What We Do

We are ALPHA helmet specialists, official Gentex distributors, and Gentex-approved to maintain, modify, and repair Gentex aviation helmets.

As a Gentex-approved helmet maintenance organisation, we provide professional on-site helmet maintenance to support operational efficiency and flexibility. Our on-site service is valued by customers for reducing downtime, saving time, and ensuring helmets remain mission-ready.

The benefits of our on-site Gentex-approved helmet maintenance include:

  • Helmets remain on site for the duration of the visit

  • Same-day maintenance with helmets returned ready for use

  • Professional fitting and adjustment to ensure comfort and safety

  • Direct access to our technicians for helmet-related advice

  • Immediate sizing and fitting for personnel

When on-site maintenance is not suitable, helmets can be sent directly to Key Survival Equipment’s Gentex approved maintenance facility. We also offer a while-you-wait service by prior arrangement.

We Are Gentex UK Distributors

Invest in your Gentex ALPHA or HGU helmet with confidence. Our specialist team offers professional and knowledgable guidance to help you select the most suitable helmet and configuration, ensuring maximum comfort, performance, and protection in operational environments.

Why is a proper helmet Fit important?

A properly fitted helmet provides added stability for NVG use, improves comfort and safety for the wearer, and helps with noise attenuation.

As with any helmet, one that hasn’t been sized to the wearer and fitted properly to them can be unstable when using head mounted devices, create head pain or head aches, reduce the wearers comfort and won’t provide the full impact protection afforded by a properly fitted example. Always follow the manufacturers instruction and fit pads to the helmet liner before use!

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Recommended Replacement Schedule & Parts

We recommend customers maintain the protection and performance levels of their Gentex helmet system and extend its use by replacing worn out components and sub-assemblies with genuine Gentex replacement parts. Over time, parts can become worn, warped or otherwise damaged, which diminishes the protection capability of the helmet system. Based on decades of usage experience, Gentex recommends replacing protection-critical components and assemblies of the helmet system at regular intervals.

Quality You Can Count On

Our ISO9001:2015 accredited Quality Assurance systems give us complete traceability, and help to ensure that you receive outstanding service that is simply second to none.

Enquire About the Helmet Maintenance